Branch Manager at United Bank for Africa (UBA) Kenya

Branch Manager at United Bank for Africa (UBA) Kenya

Jobs in Banking / Financial Services, Jobs at United Bank for Africa (UBA) Kenya

United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

Branch Manager

Roles & Responsibilities

Business Growth

  • Entrench growth by market dominance and market share multiplication
  • Ensure that the overall budget of the Business Office is met and surpassed
  • Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
  • Network with all potential clients in all relevant categories of own locality

Profitability Management

  • Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability
  • Driving through the business segments within the branch to ensure maximization of coverage in own locality
  • Develop and manage strategies to increase the share of wallet of all types of customers within own locality

Branch Operations & Leadership

  • Own responsibility for the Business Office – Market Facing & Customer Service functions
  • Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch
  • Responsible for brand and ambience management within the branch
  • Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
  • Direct and coach the branch team while instituting and driving a learning culture within the branch
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KPIs:

  • Achieve the approved PBT for the branch

Job Requirements

  • First degree in any field.
  • Five (5) years’ experience with a leading industry player.
  • Additional professional qualifications will be an added advantage particularly in sales and marketing.
  • Proficiency in Microsoft Office Suite.

Key Competency Requirements

Knowledge

  • Must exhibit drive energy, aggression and passion for business development and acquisition
  • Must be technology savvy

Skills/Competencies

  • Must exhibit drive energy, aggression and passion for business development and acquisition
  • Must be technology savvy
  • Ability to evaluate needs of customers and determine what products or service would best serve those needs.
  • Selling and marketing skills.
  • Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
  • Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
  • Strong networking skills, for both internal and external networks.
  • Relationship Management skills with excellent communication and interpersonal skills.

Job Application

Interested and qualified? Go to United Bank for Africa (UBA) Kenya on app.ismartrecruit.com to apply

Branch Manager at United Bank for Africa (UBA) Kenya
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