Compliance Officer Western Sydney University at Navitas

Compliance Officer Western Sydney University at Navitas

Compliance Officer Western Sydney University at Navitas

The Compliance Officer will be responsible for the Genuine Temporary Entrant (GTE) assessment for all international students seeking admission to Western Sydney University, ensuring rigorous adherence to both immigration regulations and university policies.

The Compliance Officer will conduct comprehensive evaluations of an applicant’s background, considering their academic qualifications, financial stability, and immigration history to determine the authenticity of their intentions to pursue their studies at the University.

Key Responsibilities

  • Conduct GTE assessments (including SOP and verifications from the bank over email) for applicants from Africa in line with university policy and procedures promptly.
  • Successfully meet the agreed KPIs for turn-around times (48 hours) for GTE assessment outcomes set by the Manager.
  • Applications are referred promptly to appropriate officers.
  • Application data maintenance in the relevant university student management system is recorded with a high level of accuracy.
  • Feedback on application quality and documentation is reported to recruitment teams for discussions with agents.
  • Meeting the (KPI’s) on the phone and email responses set by the Manager.
  • Alert Manager to emerging issues and recommend improvements to processes and the student experience.
  • Ensuring inquiries from students/agents are addressed promptly and comprehensively.
  • Effective and efficient advice is provided to relevant university staff about GTE assessment processes.
  • Provide regular reports on conversion outcomes to the Associate Director, International Admissions, and Compliance
  • Contribute to the development of a respectful service culture of mutual support and continuous professional growth.

Essential Skills, Knowledge, and Experience:

 

  • A relevant degree qualification and/or equivalent professional admissions, compliance, or customer service experience
  • Demonstrated negotiation and communication skills, including the ability to drive continuous improvement.
  • Demonstrated knowledge and understanding of the impact of overseas education systems and qualifications on eligibility assessment, visa risk, market competitiveness, and compliance.
  • Demonstrated analytical and problem-solving skills and ability to exercise initiative and sound judgment.
  • Demonstrated a high level of organization and administrative skills, including prioritizing complex work schedules and meeting deadlines.
  • Demonstrated high-level interpersonal and written communication skills and experience.
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About Navitas

Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, the United States, Canada, the United Kingdom, The Netherlands, the United Arab Emirates, Singapore, and Sri Lanka. We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff, and local communities.

 

What We Offer

Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve.

 

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility, and diversity in the workplace will deliver a rich and collaborative environment for our employees, students, and clients.

 

We encourage applications from candidates with disabilities, of all ages and genders, and diverse community groups.

 

How to apply

Please apply online by submitting your CV and Cover Letter.

 

Extra information

For further information or to view other opportunities, please visit navitas.com/careers.

 

Successful candidates will require full working rights in Kenya.

 

By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/career.

 

Apply 

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Compliance Officer Western Sydney University at Navitas

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