Current Opportunities at International Organization for Migration (IOM)
  • Posted: Oct 12, 2023
    Deadline: Oct 18, 2023

  • Context:

    • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC) and under the direct supervision of the mPDA Coordinator, and the technical supervision of the Senior Migration Health Nurse (mPDA), the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

    Core Functions / Responsibilities:

    In particular he/she will:

    • Perform daily nursing activities in the Migration Health Assessment Clinic (MHAC) and during the mobile missions to fulfil the technical requirements of the resettlement countries in the areas of:
      • Medical examinations,
    • Such as checking vital signs, weight, height, visual acuity;
    • Blood, urine or sputum collection as required;
      • Imaging;
      • Laboratory testing;
      • Vaccinations;
      • TB management;
      • Treatment and referrals;
      • Pre-departure procedures and medical movements;
      • Documentation, certification and information transmission; and,
      • Other technical areas as may be required.

    Provide information and detailed explanations to the migrants and/or refugees in relation to:

    • The migration health assessment process; and,
    • Treatments and referrals.

    Ensure proper identification and follow-up by:

    • Comprehensive history taking;
    • Accurate and thorough Biodata collection;
    • Ensuring ID verification for each step of the health assessment process; and,
    • Keeping a register of applicants who undergo health investigations and testing.
    • Assist CMHO or CMHN or Senior nurse in conducting orientation session related to nursing activities for new staff members and on-site mentorship to nurse during mobile mission activities
    • Assist mission in improving staff performance and adherence to the Health Assessment Programme’s check lists and SOP’s and maintain standard universal precautions within MHAC.
    • Verify samples of sputum, blood or others are properly transported to the laboratory or previously designated location.
    • Maintain and monitor the MHAC pharmacy, stock, medical kits and emergency kits within the MHAC and for medical escorts if applicable.
    • Provide pre and/or post counselling to migrants or refugees on TB or HIV education, prevention and management as appropriate.
    • Support CMHO or CMHN or Senior nurse in preparing administrative reports and program updates as necessary and statistical information related to training and staff capacity building activities.
    • Support the planning and execution of mobile missions.
    • Assist with pre-departure documents, briefings and preparations as necessary.
    • Perform medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).
    • Maintain collaborative relationships with various partners to facilitate the follow up and relevant information sharing. Partners include internal IOM departments, other health providers, panel physicians, embassies other UN agencies or NGO’s and others as applicable.
    • Collect statistical information and share with the Senior Migration Health Nurse or CMHO as per pre-set and agreed upon format.
    • Support the coordinations with the staff in the mPDA team, the Migrant Health Assessment Centre and IOM country mission when needed.
    • Participate in the organization and preparation of the mobile missions and training sessions when required.
    • Perform other duties as may be assigned.

    Required Qualifications and Experience

    Education

    • Bachelor’s degree or Diploma in Nursing from an accredited academic institution in Nursing in countries where the Diploma allows to fulfil the full scope of responsibilities defined in PDs.
    • A valid license to practice nursing in the country of duty station.

    Experience

    • For Bachelor’s Degree holder a minimum of three years of relevant clinical experience and for Diploma holder a minimum of five years of relevant clinical experience.
    • Excellent technical skills, including in phlebotomy.
    • Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage.
    • Knowledge of and experience in clinical nursing.
    • Excellent bedside manner.
    • Knowledge of principles of preventive care and disease control.
    • Knowledge of and experience in implementation of patient safety and infection prevention and control.
    • Computer literacy required: MS Office suite (Word, Excel, Access)

    Skills

    • Organizational skills
    • Communication skill

    Languages

    • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

    Required Competencies

    The incumbent is expected to demonstrate the following values and competencies:

    Values – all IOM staff members must abide by and demonstrate these three values:

    • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
    • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
    • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

    Core Competencies – behavioural indicators level 1

    • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
    • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
    • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
    • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
    • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

    How to apply

    • Context:

      • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC), the direct supervision of the mPDA Coordinator, and the technical supervisor of the Senior Medical Assistant the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

      Core Functions / Responsibilities:

      • The Medical Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants.
      • He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre. The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS).

      In particular he/she will:

      • Provide migrants’ information regarding health assessments by phone.
      • Register the migrants in the IOM database, schedule and confirm medical appointments and receive and communicate messages for medical staff and beneficiaries.
      • Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers / relevant persons as required.
      • Maintain daily statistics related to health assessments and update the records; and,
      • Contribute to customer satisfaction evaluation management.

      Reception and Data Entry overall duties:

      • Perform all the necessary data processing activities at the regional Medical Processing and Deployment Arrangements (mPDA) unit or the Migration Health Assessment Centre (MHAC), such as:
      • receiving and explaining the registration process to applicants.
      • checking applicant’s identity.
      • entering biodata of the applicants in the appropriate platform.
      • taking photos using webcam and loading the image to the appropriate platform; and,
      • printing of medical forms, consent forms and other necessary documents.
      • Receive all completed medical examination forms, x-rays and other documents from Country Offices or Panel Physicians while updating the reception of the same in the database and forward for quality check before clearance, if applicable.
      • Prepare, sort and package medical files and other documents during mobile migration health assessment missions where such mobile units are available.
      • Transmit completed medical forms, DNA packages and other medical documents either by electronic means or by courier services to the various partners. Ensure correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically;
      • File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues.
      • Check, print and make photocopy of bank deposit slips (or other proof of payment). Regularly submit these photocopies to the Administrative/Finance Assistant; and,
      • Participate in organizing and preparation of the mobile missions and training sessions when required.
      • Perform such other duties as may be assigned.

      Required Qualifications and Experience

      Education

      • University Degree with at least two years of relevant working experience.

      OR

      • Secondary School Diploma with at least four years of relevant working experience.
      • Certificate in IT/Data entry is an advantage.

      Experience

      • Experience in computer data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one.
      • Knowledge of customer care.
      • Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,
      • Previous working experience with NGOs or international organizations is an added advantage.

      Skills

      • Leadership skills (desirable);
      • Excellent communication skills;
      • Fast and accurate typing;
      • Typing speed of at least 60 words per minute;
      • Knowledge of data management principles;
      • High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset.

      Languages

      • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

      Required Competencies

      The incumbent is expected to demonstrate the following values and competencies:

      Values – all IOM staff members must abide by and demonstrate these three values:

      • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
      • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
      • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

      Core Competencies – behavioural indicators level 1

      • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
      • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
      • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
      • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
      • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

      How to apply:

      • Context:

        • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC), the direct supervision of the mPDA Coordinator, and the technical guidance of the Regional Laboratory Coordinator, the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

        Core Functions / Responsibilities:

        In particular he/she will:

        • Organize laboratory services and oversee daily activities in regard to mPDA activities in the region for efficient and optimal service delivery while adapting services to prevailing local conditions, levels of expertise and available technology.
        • Implement a laboratory quality management system according to national and/or international guidelines, towards compliance with ISO 15189:2012 or similar standards, in collaboration with the regional laboratory coordinator.
        • Ensure that facilities and biosafety measures in the laboratory meet international standards and country requirements inform the Regional Laboratory Coordinator of any non-compliance and propose corrective actions.
        • Ensure that IOM quality standards for laboratory services are applied and meet the needs of HAP and other programmes or other project requirements through the development and maintenance of a laboratory quality manual that includes Standard Operating Procedures (SOPs) which are up to date and undergo annual review.
        • Ensure that the equipment and consumables are sufficient for the anticipated workload. Plan and coordinate procurement, delivery, installation, maintenance and operation of all laboratory equipment and optimal expenditure of consumables required for the mobile missions.
        • Implement and maintain the system of organized record keeping, using IOM LIMS and MedStock applications, and information management for timely delivery of results, data collection, analysis and reporting for laboratory monitoring and facilitation to operational research.
        • Maintain and promote high quality with regard to international standards in all aspects of service delivery via internal quality control and organizing participation in external quality assurance according to IOM standards.
        • Monitor needs of staffing levels for the planned workload. Participate in and facilitate recruiting, training, guiding and supervising laboratory staff. Maintain records of staff development and training.
        • Ensure that external laboratories performing testing on behalf of IOM meet IOM and national quality standards.
        • In collaboration with the CMHO and CoM, assist in maintaining national licensing and/or recognition according to the national requirements or agreement required for the mobile missions.
        • Participate in annual HAP activities planning and budget preparation related to laboratory services of the mPDA unit.
        • Liaise on laboratory-related topics with national laboratories and laboratories in other countries, IOM Departments, and relevant national entities.
        • Establish, monitor, and ensure a system of laboratory customer services meeting the expectations of clients, medical personnel, and counterparts; prioritize clients’ interests and delivering of services with guiding principles of clients’ dignity, beneficence, and non-maleficence in a courteous manner by the laboratory.
        • Ensure compliance with IOM instruction INS 278 and undertakes all designated mandatory training.
        • Coordinate with the staff in the mPDA team, the Migrant Health Assessment Centre, and IOM country missions when needed.
        • Participate in the planning and preparation of the mobile missions and training sessions when required.
        1. Perform such other duties as may be assigned.

        Required Qualifications and Experience

        Education

        • Bachelor’s degree from an accredited academic institution in Medical (Clinical) Laboratory Sciences, Microbiology or a related discipline
        • In addition, preferably, Master’s degree or higher degree from an accredited academic institution.
        • A valid license to practice, if applicable.

        Experience

        • Four years for Bachelor degree holder with relevant clinical laboratory experience in a busy institution, preferably in a laboratory.
        • Proven management and/or Supervisory, organizational and planning skills.
        • Demonstrated experience in clinical laboratory techniques;
        • Demonstrated ability to implement a laboratory quality management system;
        • Demonstrated knowledge of the principles and practices laboratory biosafety;
        • Demonstrate effective managerial and leadership skills in the provision of quality laboratory services;
        • Computer literate with good understanding of data collection and analysis for monitoring and continuous improvement of laboratory services and performance.
        • Awareness of the laboratory role in health systems, optimal use of resources for quality and efficient services delivery.

        Skills

        • Effectively applies and transfers relevant technical knowledge and practices to personnel and laboratory operations
        • Organizational skills;
        • Communication skills.
        • Good computer skills, especially in Microsoft Excel is essential.

        Languages

        • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

        Required Competencies

        The incumbent is expected to demonstrate the following values and competencies:

        Values – all IOM staff members must abide by and demonstrate these three values:

        • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
        • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
        • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

        Core Competencies – behavioural indicators level 2

        • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
        • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
        • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
        • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
        • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

        Managerial Competencies – behavioural indicators level 2

        • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
        • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
        • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
        • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
        • Humility: Leads with humility and shows openness to acknowledging own shortcomings.

        How to apply

        • Submit cover letter indicating the Position Title & Vacancy Notice Number (Senior Laboratory Technologist- IOMRONBO/VN/035/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.intSubmit cover letter indicating the Position Title & Vacancy Notice Number (Medical Assistant- IOMRONBO/VN/036/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.intSubmit cover letter indicating the Position Title & Vacancy Notice Number (Migration Health Nurse- IOMRONBO/VN/038/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

          Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the bene…
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          Laboratory Technologist

          Context:

          • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC), the direct supervision of the Laboratory Supervisor (mPDA), and the technical guidance of the Regional Laboratory Coordinator, the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

          Core Functions / Responsibilities:

          In particular he/she will:

          • Perform laboratory procedures as assigned by the laboratory supervisor for pre-examination, examination, and post-examination activities through the use of standard relevant equipment.
          • Contribute to the implementation of laboratory quality management systems under the guidance of the laboratory supervisor. Take on the focal point role for one or more quality system essentials (QSE) as requested by the laboratory supervisor.
          • Ensure standards and the quality of laboratory procedures by strictly following the Standard Operating Procedures (SOPs).
          • Adhere to biosafety measures adopted in the laboratory, being responsible for the safety of oneself and others.
          • Organize and operate activities on assigned stations for accurate, efficient, and timely delivery of results.
          • Perform quality control and quality assurance activities for assigned stations and document results as required.
          • Facilitate laboratory equipment maintenance to ensure these are in good working order and operate equipment appropriately following SOPs.
          • Facilitate laboratory stock management and monitor that the equipment and consumables are sufficient for the anticipated work.
          • Alert the laboratory supervisor to any problems related to operations, including equipment, stock management, and biosafety.
          • Facilitate maintenance of established systems of organized record keeping and information management for timely delivery of results, data collection, analysis, and reporting for laboratory monitoring and facilitation of operational research.
          • Develop and/or update SOPs in coordination with the laboratory supervisor.
          • Participate in the improvement of the service system according to the adopted work plan in the laboratory.
          • Manage and meet client expectations by prioritizing interests and providing services with guiding principles of patients’ dignity, beneficence, and non-maleficence in a courteous manner.
          • Ensures compliance with IOM instruction INS 278 and undertakes all designated mandatory training.
          • Assist with the coordinations with the staff in the mPDA team, the Migrant Health Assessment Centre and IOM country missions when needed.
          • Participate in the organization and preparation of the mobile missions and training sessions when required.
          • Perform such other duties as may be assigned.

          Required Qualifications and Experience

          Education

          • Bachelor’s degree or Diploma from an accredited academic institution in Medical (Clinical) Laboratory Sciences, Microbiology or a related discipline in countries where the scope of responsibilities are fulfilled according to national regulations.
          • A valid license to practice, if applicable

          Experience

          • Three years for Bachelor’s degree holder and five years for diploma holders of relevant clinical laboratory experience in a busy institution, preferably in a laboratory;
          • Relevant technical knowledge and practices to personnel and laboratory operations;
          • Knowledge and experience in clinical laboratory techniques;
          • Knowledge of laboratory quality management systems;
          • Knowledge of the principles and practices laboratory biosafety;
          • Computer literate with understanding of accurate data collection and analysis for monitoring and continuous improvement of laboratory services and performances; and,
          • Good awareness of the laboratory role in health systems, optional use of resources for quality and efficient services delivery.

          Skills

          • Effectively applies and transfers relevant technical knowledge and practices to personnel and laboratory operations;
          • Organizational skills;
          • Communication skills;
          • Good computer skills, especially in Microsoft Excel is essential.

          Languages

          • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

          Required Competencies

          The incumbent is expected to demonstrate the following values and competencies:

          Values – all IOM staff members must abide by and demonstrate these three values:

          • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
          • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
          • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

          Core Competencies – behavioural indicators level 1

          • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
          • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
          • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
          • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
          • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way

          Submit cover letter indicating the Position Title & Vacancy Notice Number (Laboratory Technologist- IOMRONBO/VN/034/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

          Migration Health Physician

          Context:

          • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC) and under the direct supervision of the Regional Mobile Team Coordinator (mPDA), and in close coordination with Global mPDA Coordinator the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

          Core Functions / Responsibilities:

          In particular he/she will:

          Support the Mobile Team Coordinator in all activities related to the mPDA Unit in the Sub Saharan Africa by:

          • Ensure the efficient daily operations of the Mobile Unit in the Sub-Saharan Africa Region, in close coordination with the Mobile Team Coordinator.
          • Support activities of the mobile missions in the region ensuring all procedures are followed as per the Mobile Unit SOP and MHD protocols.
          • Supervise the nurses and data staff assigned to the mobile unit.

          In collaboration with the Mobile Team Coordinator, support the planning, execution, and monitoring of the mobile missions, particularly:

          • Monitor the pipeline of health assessment requests from external partners and provide timely calls for the deployment of the mobile missions.
          • In coordination with the relevant IOM colleagues, IOM Affiliated Panel Physicians (IAPP) and external partners, develop the mobile mission’s plan and share required notifications and communications on time.
          • Supervise the preparation of documents, medical files, medical equipment, and logistics for mobile missions.
          • Participate in and systematically monitor the progress of the mobile missions, recommend and coordinate plan’s adjustment when appropriate, providing systematic updates and reports to the RMHO, suggesting cost-saving mitigations when required.
          • After the mobile missions coordinate adequate follow-up of the medical files on-hold, timely execution of furtherance’s, and mailing-out of the medical files to the relevant external partiers.
          • Ensure effective coordination with relevant IOM colleagues and IOM Affiliated Panel Physicians (IAPPs) in the region regarding quality and integrity of the health assessment process during mobile missions; perform field assessment visits when required.
          • In coordination with the medical data processing unit ensure timely and accurate update of mobile mission’s data in the Migrant Management Operational System Application (MiMOSA) and e-Medical. Ensure data quality is collected during the mobile missions. In coordination with the data processing staff, provide systematic statistical as well as ad-hoc reports of the mobile unit.
          • Contribute to and maintain a system of quality improvement for mobile missions in the region. Undertake quality control activities on a regular basis, including practice observation, desk and database audits, and use of self-assessment tools. Use data analysis and web reporting systems to monitor performance indicators for the mobile missions. Ensure implementation of the global IOM Standard Operating Procedures (SOPs); create and implement mobile missions’ specific SOPs. Ensure proper reporting and management of incidents according to the Guidance Note for Incident Management.
          • Contribute to the financial aspects of the mobile missions planning and monitoring.
          • Conduct the mobile missions’ and Nairobi MHAC’s migration health assessment process to fulfil the technical requirements of the resettlement countries in the areas of:
          • Medical examinations;
          • Imaging;
          • Laboratory testing;
          • Vaccinations;
          • TB management;
          • Treatment and referrals;
          • Pre-departure procedures and medical movements;
          • Documentation, certification and information transmission; and,

          Other technical areas as may be required

          • Ensure proper identification of refugees and migrants during the health assessment and record all relevant health information in standard forms; ensuring completeness and accuracy of the recorded information.
          • Refer patients for vaccination services and treatment for TB and sexually transmitted infections and provide support to the HIV and counselling activities as per the Technical Instructions (TI) and Standard Operating procedures (SOPs).
          • Ensure that all data related to health assessment programmes is appropriately entered to MiMOSA and other related databases.
          • Perform such other duties as may be assigned by the Supervisor.

          Required Qualifications and Experience

          Education

          • University degree in Medicine from an accredited academic institution with at least four years of professional work experience.
          • Valid license to practice within country is mandatory.

          Experience

          • Professional continuous clinical experience, preferably in a multidisciplinary hospital setting. The last clinical posting should be within the last three years;
          • Good knowledge of clinical medicine;
          • Excellent bedside manner;
          • Knowledge of patient safety and infection prevention and control;

          Skills

          • Organizational skills
          • Communication skill

          Languages

          • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

          Required Competencies

          The incumbent is expected to demonstrate the following values and competencies:

          Values – all IOM staff members must abide by and demonstrate these three values:

          • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
          • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
          • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

          Core Competencies – behavioural indicators level 2

          • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
          • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
          • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
          • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
          • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

          Managerial Competencies – behavioural indicators level 2

          • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
          • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
          • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
          • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
          • Humility: Leads with humility and shows openness to acknowledging own shortcomings.

          How to apply

          Submit cover letter indicating the Position Title & Vacancy Notice Number (Migration Health Physician (Mobile Team)- IOMRONBO/VN/040/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

          Senior Migration Health Physician

          Context:

          • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC) and under the direct supervision of the Regional Mobile Team Coordinator (mPDA), and in coordination with the Global mPDA coordinator the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

          Core Functions / Responsibilities:

          In particular he/she will:

          Health Assessment Portfolio

          In coordination with the Mobile Team Coordinator organize and supervise regional mPDA’ s migration health assessment process to fulfil the technical requirements of the resettlement countries in the areas of:

          • Medical examinations;
          • Imaging;
          • Laboratory testing;
          • Vaccinations;
          • TB management;
          • Treatment and referrals;
          • Pre-departure procedures and medical movements;
          • Documentation, certification and information transmission; and,
          • Other technical areas as may be required.

          In collaboration with the Mobile Team Coordinator, plan, execute, and monitor the mobile missions, particularly:

          • Monitor the pipeline of health assessment requests from the RSC, Embassies and other entities and provide timely calls for the deployment of the mobile missions.
          • In coordination with the relevant IOM colleagues, IOM Affiliated Panel Physicians (IAPP) and external partners, develop the mobile mission’s plan and share required notifications and communications on time.
          • Supervise the preparation of documents, medical files, medical equipment, and logistics for mobile missions.
          • Conduct paediatric health assessment for refugees and migrants, including review of medical history, physical examination, evaluation of Chest X-ray (CXR) and review of the lab results in accordance with the technical guidelines of the resettlement countries.
          • Maintain the infrastructure and equipment of the mPDA team so that they meet the professional standards of quality and safety and are sufficient and adequate for provision of the services.
          • Coordinate, with the Mobile Team Coordinator, CMHOs, Country Offices, and various IOM units, human resources and MHAC organizational structure needs to ensure sufficient and adequate planned levels of health assessments and that staff has necessary qualifications and skills.
          • Contribute to the network of external human resources, such as consultants, IAPPs, and medical escorts, to support health assessment process, travel assistance and capacity building.
          • Ensure that the Mobile Team Coordinator is informed about the mPDA’ s health activities and that the IOM medical facilities and staff have obtained approval to provide health assessments and related services in various countries across the region.
          • Contribute to and maintain efficient, client-centered procedures while ensuring a high level of integrity at all stages of the Health Assessments process during the mobile missions and in the MHAC’s, including client information and appointment system, payment, registration, pre- and post-test counselling, examination, testing, treatment and referrals, submission of health assessment results, pre-departure and other procedures. Establish a system enabling clients to provide feedback during the mobile missions.
          • Contribute to and maintain a system of quality improvement during the mobile missions. Undertake regular quality control activities on a regional level, including supervisory vests to the MHACs, practice observation, desk audits and use of self-assessment tools. Use data analysis and web reporting system to monitor performance indicators. Ensure implementation of the global IOM Standard Operating Procedures (SOPs); create and implement the mPDA specific SOPs for each service area. Ensure proper reporting and management of incidents according to the Guidance Note for Incident Management.
          • Collaborate with the Mobile Team Coordinator to incorporate additional public health interventions in the HAP context. Interventions may include surveillance for communicable diseases, outbreak preparedness and response, health education and health promotion, public health services for host communities, liaison with public health institutions and other activities.
          • Supervise health- and non-health staff as well as external consultants involved in the health assessment process; ensure that performance evaluations for health staff are completed in a timely manner. Ensure that all staff in the mPDA team are aware of the IOM Standards of Conduct under Article 42, and continuously reinforce these standards. Inform in due time the RHAPC and the IOM Office of Ethics and conduct of any issues regarding staff misconduct.
          • Establish the regional staff development strategy in coordination with the Mobile Team Coordinator, ensure that the appropriate plan is implemented. Within that plan, apart from attendance to external educational events, initiate, contribute to the organization and delivery of various professional in-house trainings.
          • Liaise with external service providers to negotiate agreements in coordination with Resources Management Officer (RMO). Exercise quality control over outsourced services and take corrective measures if necessary.
          • Maintain confidentiality and security of migration health data in accordance with the IOM Data Protection Principles.
          • Organize systematic collection, processing and analyses of migration health data according to guidelines established by the Mobile Team Coordinator. Ensure data quality. Provide periodic, as well as ad-hoc reporting to the Mobile Team Coordinator for migration health activities.
          • Oversee the financial aspects of the mPDA in close coordination with the regional finance team: supervise budget preparation suggest adjustments and cost-effective solutions and review financial reports.
          • Provide oversight and coordinate the procurement of medical equipment, vaccines, medications and other medical supplies in coordination with the Mobile Team Coordinator and the regional finance unit.

          Other health activities

          • Facilitate the integration of health assessment activities into the overall migration related programming of the Regional Health Assessment programme through close collaboration with the various units at the regional level.
          • Advise IOM colleagues on the link between the Health Assessment Programme with the two other core MHD programme areas – Health Promotion and Assistance to Migrants and Migration Health Assistance to Crisis-Affected Populations.
          • Perform such other duties as may be assigned by the direct supervisor.

          Required Qualifications and Experience

          Education

          • University degree in Medicine from an accredited academic institution with preferred specializations: internal medicine and its subspecialties, paediatrics, anaesthesiology, emergency medicine, family medicine, obstetrics and gynaecology; and minimum of seven (7) years of relevant professional experience of which at least three (3) years managerial responsibilities,

          OR

          • University degree in Medicine from an accredited academic institution with preferred specializations: internal medicine and its subspecialties, paediatrics, anaesthesiology, emergency medicine, family medicine, obstetrics and gynaecology plus Master’s Degree in Community or Public Health, Medical Specialization in Infectious Diseases, Tropical Medicine or other related fields from an accredited academic institution with five (5) years of relevant professional experience of which at least three (3) years managerial responsibilities.

          Experience

          • Professional continuous clinical experience, preferably in a multidisciplinary hospital setting or at IOM/similar international clinic context;
          • Experience in Migration Heath Assessments;
          • Demonstrated progressive experience in health programme management;
          • Experience in project development, management and report writing;
          • Proven abilities to establish partnerships with government institutions, health institutions and other partners;
          • Knowledge of public health;
          • Demonstrable knowledge of patient safety and infection prevention and control;
          • Experience in migration health emergency response is an asset

          Skills

          • Effective managerial and leadership skills.
          • Organizational skills.
          • Communications skill
          • Good computer skills, especially in Microsoft Excel is essential

          Languages

          • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

          Required Competencies

          The incumbent is expected to demonstrate the following values and competencies:

          Values – all IOM staff members must abide by and demonstrate these three values:

          • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
          • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
          • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

          Core Competencies – behavioural indicators level 2

          • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
          • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
          • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
          • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
          • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

          Managerial Competencies – behavioural indicators level 2

          • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
          • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
          • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
          • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
          • Humility: Leads with humility and shows openness to acknowledging own shortcomings.

          How to apply

          Submit cover letter indicating the Position Title & Vacancy Notice Number (Senior Migration Health Physician- IOMRONBO/VN/041/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

          Radiology Assistant

          Context:

          • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC), the technical supervision of the Regional Radiologist (mPDA), and the direct supervision of the Radiologic Technologist (mPDA), the incumbent will be responsible for duties and responsibilities related IOM Teleradiology Centre at the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

          Core Functions / Responsibilities:

          In particular he/she will:

          • During the mobile mission and in the Migration Health Assessment Centre (MHAC), prepare the daily chest X-ray worklist extracting from the overall health assessment worklist and share the worklist to the IOM radiology unit staff or to the external service provider and accompany the applicants to the radiology service provider for CXR taking if the x-ray is done by external provider.
          • Enter the biodata correctly and timely on x-ray reporting template for immigrants and refugees as needed and save files appropriately or pass to the radiologist as per work arrangement.
          • Verify the identification of immigrants and refugees using original passport or valid ID with photo including name, age and gender to prevent substitution during X-ray taking, and assist in organizing and properly handling the applicants at the radiology reception.
          • Assist the IOM Radiology Technologist or the external radiology service provider in X-ray related counselling, checking pregnancy for female applicants and taking consent or cross checking if consent was taken when the applicant is pregnant.
          • Complete the identity confirmation part of the chest examination in e-Medical website, enter data into Global Software for UK pre-entry TB screening programme, and/or MiMOSA as needed.
          • Assist in providing radiation protection lead shields to applicants, and in case of external service provider, make sure the external service provider uses radiation protection pelvic lead shielding for all applicants.
          • Assist the radiologic technologist in entering the applicant’s biodata to the CR/DR machine and ensuring the standard and correct labelling of Chest X-rays by checking the correctness of biodata.
          • When the IOM X-ray service is outsourced to external provider, remind the Radiologic Technologist at the external provider to take technically good quality CXR in accordance with IOM radiology guidelines and the resettlement country technical instructions.
          • Make sure the chest X-rays are completed in a timely manner by the external radiology service provider when the chest X-rays are taken by the external provider and assist in the timely transfer of the chest X-ray images from the external provider to the IOM image server as needed when there is no set up for direct image transfer.
          • Upload the chest X-ray image to e-Medical and MiMOSA websites timely and properly, burn the images on CD or prepare hard copy X-ray documents as needed.
          • Communicate with the Radiologist in the mission or IOM Teleradiology Center for reading the chest X-rays, notify when CXR is done and sent to the server, receive additional view requests, call the applicants, and in coordination with the Radiologic Technologist, make sure the additional views are completed on time.
          • Download the X-ray reports from the radiology system or shared folder where the reports are filed and deliver the report to the panel physicians as needed.
          • Prepare the daily X-ray statistical reports and other necessary Radiology Unit related monthly statistics as needed. Cross check and confirm the correctness of the number of chest X-ray readings by Radiologist as needed.
          • Assist to coordinate with the staff in the mPDA team, the Migrant Health Assessment Centre and IOM country mission, and x-ray machine provider when needed.
          • Participate in organization and preparation of the mobile missions and training sessions when required.
          • Assist IOM radiologic technologist in maintaining optimal workflow, keeping the safety of the machines, keeping track of X-ray consumables and early notification, and in creating client friendly environment in the radiology unit.
          • Contribute to the radiation safety measures in the Radiology Unit by complying to the radiation safety rules and regulations and regularly wearing radiation measuring badges while at work.
          • Perform any other duties as may be assigned.

          Required Qualifications and Experience

          Education

          • Bachelor’s degree in a science field such as computer science, administration, health sciences or related fields; or
          • Completed Secondary education.

          Experience

          • Four years for Secondary education holders and two years for Bachelor degree holder with relevant experience in technical or administrative support, clerical work.
          • Knowledge of data management principles;
          • At least an intermediate level of MS office skills;
          • Knowledge of customer care;
          • Knowledge and experience on x-ray related service is an advantage.
          • Knowledge and experience in using of different software and medical/digital radiology system applications is advantage.

          Skills

          • Analytical skills;
          • Excellent communication skills;
          • Fast and accurate typing;
          • Computer skills proficient in Microsoft Office, especially Excel required.

          Languages

          • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

          Required Competencies

          The incumbent is expected to demonstrate the following values and competencies:

          Values – all IOM staff members must abide by and demonstrate these three values:

          • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
          • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
          • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

          Core Competencies – behavioural indicators level 1

          • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
          • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
          • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
          • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
          • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

          How to apply

          Submit cover letter indicating the Position Title & Vacancy Notice Number (Radiology Assistant- IOMRONBO/VN/042/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

          Radiologic Technologist

          Context:

          • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC), the direct supervision of the International Radiologist (mPDA), and with the technical guidance from IOM Teleradiology Center, the successful candidate will be responsible for processing screening X-ray of the refugees and immigrants in the IOM Health Assessment Programme at the Medical Processing and Deployment Arrangements (mPDA) unit in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

          Core Functions / Responsibilities:

          In particular he/she will:

          • During the mobile mission and in the MHAC take good quality chest X-ray images of migrants as requested by Physicians and/or Radiologist in accordance with IOM and international radiographic standards and resettlement countries technical instructions. Take the appropriate additional chest X-ray views using the standard procedures, when requested.
          • Explain the X-ray examination procedures to applicants and answer questions. Prepare equipment’s and examination rooms for use, perform proper ID checking, correct biodata entry to CR/DR machines and standard labelling of the radiographic images avoiding substitutions.
          • Apply proper radiographic techniques and radiation protection procedures during X-ray taking, including providing pelvic lead shielding for all, double wrap-around lead shielding for pregnant woman, positioning of applicants, collimation of X-ray beam, and use of proper X-ray exposure factors, and monitoring of applicants during the examinations.
          • Perform proper processing of digital images on CR/DR machine, review the image quality and repeat when the image quality is not acceptable. Report important/urgent information to Radiologists and/or Physician.
          • Contribute to maintaining consistently high-quality chest X-rays in the Radiology Unit through proper utilization of radiographic techniques, checking and correcting technical quality of the images, adherence to technical requirements of resettlement countries and training of staff involved in chest X-ray taking. Take the role of quality assurance focal person for the X-ray Unit, as needed.
          • Participate in ensuring the overall radiation safety of the applicants, staff and the public by applying the standard radiation protection rules and regulations, regularly wearing personal radiation measurement badges, assisting the reading of the personal radiation monitoring badge, performing the duties of radiation protection focal person and communicating with the respective authorities, as needed.
          • Take part in the regular and timely quality assurance of the CR/DR X-ray machines through proper handling of machines and regular checking of equipment performance and reporting of issues immediately. Contact external and internal technical service providers regarding maintenance service and repair of the X-ray equipment as needed.
          • Contribute in optimizing the workflow in the Radiology Unit through applying regular quality control and improvement of the standard operating procedures including identification procedures and correctness of data entry to ensure quick, correct, and smooth X-ray processing and timely delivery of chest X-ray images and reports.
          • Prepare daily worklists, barcodes, check the identity of applicants, radiographic counselling, uploading digital Chest X-rays images to e-Medical website, and/or burning images on CDs.
          • Prepare statistical summary reports on operational activities of the Radiology Unit, document any other information and properly keep records as needed.
          • Communicate with the Radiologist and/or Teleradiology Centers for the reading of the chest X-rays, take the role of the Country Office’s focal person for coordinating the radiology chest X-ray reading workflow and provide the chest X-ray reports to the panel physicians as needed.
          • Contribute in implementing infection control measures and maintaining a tidy and neat work environment in the Radiology Unit.
          • Suggest additional measures to improve the quality, speed or safety of the radiological procedures as needed.
          • Assist to coordinate with the staff in the mPDA team, the Migrant Health Assessment Centre and IOM country mission, and x-ray machine provider when needed.
          • Participate in organization and preparation of the mobile missions and training sessions when required.
          • Perform any other duties as may be assigned.

          Required Qualifications and Experience

          Education

          • Bachelor’s degree or Diploma from an accredited academic institution in Radiologic Technology in countries where the scope of responsibilities is fulfilled according to national regulations.
          • A valid license to practice Radiography, if applicable

          Experience

          • Three years for Bachelor degree holder and Five years for diploma holders working experience in radiography, especially Chest X-Ray.
          • Knowledge and experience of radiographic techniques;
          • Knowledge and experience in radiographic procedure, radiologic safety,
          • and quality management process;
          • Knowledge on digital machine.
          • Knowledge and experience in radiology information systems and Picture archiving and communication systems.
          • Experience in screening chest X-ray and Health Assessment Programs.

          Skills

          • Leadership skills (desirable);
          • Organizational skills;
          • Communication skills.
          • Good computer skill, especially in Microsoft Excel.

          Languages

          • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

          Required Competencies

          The incumbent is expected to demonstrate the following values and competencies:

          Values – all IOM staff members must abide by and demonstrate these three values:

          • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
          • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
          • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

          Core Competencies – behavioural indicators level 1

          • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
          • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
          • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
          • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
          • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

          How to apply

          Submit cover letter indicating the Position Title & Vacancy Notice Number (Radiologic Technologist- IOMRONBO/VN/043/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

          Senior Laboratory Technologist

        Medical Assistant

      Senior Medical Assistant

      Context:

      • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC), the direct supervision of the mPDA Coordinator the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

      Core Functions / Responsibilities:

      In particular he/she will:

      Support the Mobile Team Coordinator in all activities related to the mPDA Unit in the Sub Saharan Africa by:

      • Organize the Medical Assistants Roster and assign various duties in the unit as well as actively participate in day-to-day scheduling;
      • Develop and keep up-to-date mobile mission’s Standard Operating Procedures (SOP’s);
      • Supervise and train Medical Assistants in compliance to the MHAC Medical Assistants’ SOPs;
      • Monitor the pipeline of health assessment requests from external partners and provide timely calls for the deployment of the mobile missions.
      • Assist in analysis of various tools pertaining to migrant flow and satisfaction during the mobile missions and in MHAC – including active monitoring of scheduling trends.
      • Analize the pipeline reports, identify bottleneck of the process and suggest mitigative measures when required.
      • Prepare medical forms, laboratory labels, serology code books, chest x-ray labels and daily scheduling of MHD health assessments.
      • Ensure that reception area is well organized and presentable at all times.
      • Provide accurate information and answers to telephone and/or walk-in queries from applicants regarding their schedules and direct as required.
      • Assist in improving the integrity of customer care work by proposing key fraud prevention measures.
      • Receive all completed medical deferrals/furtherance, x-rays and other documents from MHD, update the reception of the same in the database and forward to the migration health physician for clearance.
      • Oversee the completion of medical forms, DNA packages and other medical documents and ensure they are transmitted to relevant partners, either by electronic means or by courier services. Verify that correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically.
      • Update MHD information on the country MHD Website.
      • Prepare and submit monthly statistics on Health Assessments performed by MHD.
      • Prepare correspondence to respond to queries in respect to relevant matters of the MHAC. File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues.
      • Prepare purchase request forms for procurement of equipment and working materials for MHD.
      • Data management follow-up including the creation of queries to retrieve information from the database and responding to various follow-up needs and reconciliation reports;
      • Participate in mobile health assessment missions in the region to provide IT/Database support.
      • Provide Database/data processing support to the region and other MHD locations as needs arise.
      • Suggest improvements to strengthen internal control mechanisms; provide inputs for new procedures to complement and/or adapt existing instructions in an effort to achieve streamlining efficiencies.
      • Perform such other duties as may be assigned.

      Required Qualifications and Experience

      Education

      • University Degree with at least four years of relevant working experience.

      OR

      • Secondary School Diploma with at least six years of relevant working experience.

      Experience

      • Experience in managing large dynamic teams, with a customer service, IT or administrative background;
      • Knowledge of data management principles;
      • Certificate in IT/Data entry is an advantage;
      • Knowledge of customer care;
      • High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset;
      • In-depth use of MS office applications, data collection and manipulation;
      • Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,
      • Previous working experience with NGOs or international organizations is an added advantage.

      Skills

      • At least an intermediate level of MS office skills;
      • Effective managerial and leadership skills in the provision of data entry and customer care;
      • Analytical skills;
      • Excellent communication skills;
      • Fast and accurate typing.

      Languages

      • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

      Required Competencies

      The incumbent is expected to demonstrate the following values and competencies:

      Values – all IOM staff members must abide by and demonstrate these three values:

      • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
      • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
      • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

      Core Competencies – behavioural indicators level 2

      • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
      • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
      • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
      • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
      • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

      Managerial Competencies – behavioural indicators level 2

      • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
      • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
      • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
      • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
      • Humility: Leads with humility and shows openness to acknowledging own shortcomings..

      How to apply

      • Submit cover letter indicating the Position Title & Vacancy Notice Number (Senior Medical Assistant- IOMRONBO/VN/037/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

       

      Migration Health Nurse

    Senior Migration Health Nurse

    Context:

    • Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC) and under the direct supervision of the mPDA Coordinator, and under the technical supervision of the Regional Nurse Coordinator, the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

    Core Functions / Responsibilities:

    In particular he/she will:

    Lead daily nursing and administrative activities of the migration health assessment in the mPDA to fulfil the technical requirements of the resettlement countries in the areas of:

    • Medical examinations;
    • Imaging;
    • Laboratory testing;
    • Vaccinations;
    • TB management;
    • Treatment and referrals;
    • Pre-departure procedures and medical movements;
    • Counselling;
    • Documentation, certification and information transmission;
    • Directly observed treatment/therapy short-course (DOTs);
    • Fitness-to-travel checks; and,
    • Other technical areas as may be required.
    • Supervise all daily nursing and administrative activities, namely:
    • Assign tasks to nurses and clerks;
    • Monitor pre-examination information sessions, counselling, history, follow up and vital signs taking; verify that nurses and medical clerks enter information into relevant databases in a timely and accurate manner, in accordance to their specific functions; and,
    • Facilitate and monitor implementation of fraud-prevention measures, including testing performed outside of the mPDA.
    • Contribute to the establishment and maintenance of an optimal workflow at the health assessment site by suggesting and implementing improvements to facilitate timeliness of completion of nursing and clerical tasks.
    • Verify that all migrant/refugee identity check mechanisms are well established and followed.
    • Implement quality assurance and quality control measures for nursing and clerical activities; participate in writing SOPs, instructions and staff performance evaluations checklist.
    • In coordination with Regional Migration Health Nurse, develop and deliver training programs for nursing staff to enhance their skill and knowledge in performing nursing activities and fulfilling technical requirements.
    • Verify that SOP’s, checklists and standard universal precautions within mPDA are followed.
    • Check that the mPDA pharmacy, stock, medical kits and emergency kits within the mPDA and for medical escorts if applicable are well maintained according to guidelines and SOP’s.
    • Coordinate, follow-up and verify procurement for mPDA – including purchase orders, payment requests and invoices.
    • Stay up to date with guidelines, best practice of nursing in health assessment program. Promote opportunities for staff to attend conferences or seminars and encourage knowledge sharing among the nursing team.
    • Coordinate the planning and execution of mobile missions. Monitor and evaluate the performance of staff during mobile mission and address any identified gaps of improvement to their supervisor.
    • Coordinate, and perform if needed, the medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).
    • Gather and analyze statistical information, training program reports or evaluations, performance monitoring to identity areas for improvement, and share with the Mobile Team Coordinator and Regional Migration Health Nurse.
    • Coordinate with the mPDA team, the Migrant Health Assessment Centre and IOM country mission, when needed.
    • Participate in the planning and preparation of the mobile missions and training sessions when required.
    • Maintain collaborative relationships with various partners to facilitate the follow up and relevant information sharing. Partners include internal IOM departments, other health providers, panel physicians, Embassies other UN agencies or NGO’s and others as applicable.
    • May have responsibility for direct supervision of a designated team.
    • Perform other duties as may be assigned.

    Required Qualifications and Experience

    Education

    • Bachelor’s degree in nursing from an accredited academic institution required
    • Master’s degree or higher from an accredited academic institution is advantageous
    • A valid license to practice nursing in the country of duty station.

    Experience

    • For Bachelor’s Degree holder a minimum of five years of relevant clinical experience with at least two years in a supervisory role
    • Excellent technical skills, including in phlebotomy.
    • Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage.
    • Knowledge of and experience in clinical nursing.
    • Managerial experience is desirable.
    • Knowledge of principles of preventive care and disease control.
    • Knowledge of and experience in implementation of patient safety and infection prevention and control.
    • Computer literacy required: MS Office suite (Word, Excel, Access)

    Skills

    • Leadership skills
    • Organizational skills
    • Communication skill

    Languages

    • Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

    Required Competencies

    The incumbent is expected to demonstrate the following values and competencies:

    Values – all IOM staff members must abide by and demonstrate these three values:

    • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
    • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
    • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

    Core Competencies – behavioural indicators level 2

    • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
    • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
    • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
    • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
    • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

    Managerial Competencies – behavioural indicators level 2

    • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
    • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
    • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
    • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
    • Humility: Leads with humility and shows openness to acknowledging own shortcomings.

    How to apply

    • Submit cover letter indicating the Position Title & Vacancy Notice Number (Senior Migration Health Nurse- IOMRONBO/VN/039/2023), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

    Method of Application

    Send your application to ronairobihrdrec@iom.int

     

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