Expression of Interest (EOI) for CRM Merger and Opportunity Management System Development

Proposal Development Manager, GRP, BRAC International – Re-advertisement

Expression of Interest (EOI) for CRM Merger and Opportunity Management System Development

Job Type: Consultancy
Job Category: Information Management
Hiring Organization: BRAC International
Experience: 5-9 years
Deadline: March 24, 2024
Countries: Kenya, Netherlands, United Kingdom, United States
Source: BRAC

Introduction

BRAC International seeks a software firm to consolidate Salesforce instances of BRAC UK, BRAC USA, and BI into one global CRM instance and develop an opportunity management system.

Objective

To build a Global CRM to centralize accounts, contacts, donors, and donor intelligence, serving organization-wide requirements and offering management reports and donor insights.

Project Background

A third-party consultant firm analyzed the requirements for establishing a global CRM system. Deliverables include user flows, system landscape, data model, security model, user stories, environment release strategies, and solution design document.

Scope of Work

  • Consolidate three separate Salesforce CRM instances into one global CRM.
  • Build a unified opportunity management process following BRAC’s proposal development SOP.
  • Coordinate regularly with BRAC International’s project manager, propose mitigation plans for risks, and ensure timely project completion.

How to Apply

Send the EOI to bi.procurements@brac.net in a single zip folder including trade license, VAT registration certificate, tax certificate, experience in this field, approach/methodology/work plan, company profile, samples of previous work, and credit report.

Contact Information

  • TOR Contact: Rajin Ahmed FCCA Systems & Analysis Lead Global Resource Mobilization and Partnerships, Email: rajin.ahmed@brac.net
  • Procurement Focal Person: Niva rani Das Deputy Manager Admin BRAC International, Email: niva.das@brac.net

Note: Only short-listed finalists from Round 1 will be invited to submit Technical and Financial proposals in Round 2.

Expression of Interest (EOI) for CRM Merger and Opportunity Management System Development
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