IT Assistant at Kenya Primary Literacy Programme (Apply Now!)

Kenya Primary Literacy Programme (Apply Now!)

IT Assistant at Kenya Primary Literacy Programme (Apply Now!)

Job type: Full-time
Job category: Information and Communications Technology
Hiring Organization: Education Development Center
Education level: Secondary education and vocational training
Experience: 2-3 years
Deadline: April 17, 2024
Location: Nairobi, Kenya


Project Description

Join the Kenya Primary Literacy Programme (KPLP) team and make an impact! The KPLP is a dynamic initiative supporting the Kenyan Ministry of Education in enhancing literacy among primary grade learners while fostering resilient education institutions and systems.

Position Description

Are you passionate about IT support? As the IT Assistant, you’ll be pivotal in providing technical support to our team. From setup to troubleshooting, you’ll ensure seamless IT operations at both headquarters and regional offices. This role reports to the IT Officer and is based in Nairobi.

Responsibilities:

  • Field help requests from staff via telephone and email.
  • Provide in-person and virtual support to Nairobi and regional offices.
  • Document user information and problem details.
  • Install, upgrade, and troubleshoot software and hardware.
  • Support network administration in regional offices.

Qualifications

Education: Secondary education and vocational training required.

Skills and Experience:

  • 2-3 years of IT experience.
  • Proficiency with PC and Mac systems.
  • Strong software skills, especially in MS Word and Excel.
  • Detail-oriented and organized.
  • Ability to work well under pressure and in a multicultural environment.
  • Fluency in English; Kiswahili fluency desired.
  • Willingness to travel within project regions.

How to Apply: Visit EDC Careers Page to apply. Ensure to submit your resume/CV.

IT Assistant at Kenya Primary Literacy Programme (Apply Now!)
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