NCBA Bank Kenya Recruitment – April 2025

About NCBA Bank

NCBA Bank Kenya is a leading financial institution formed through the merger of NIC Group and Commercial Bank of Africa. It offers a wide range of banking solutions including retail, business, corporate, and investment banking, as well as innovative digital financial services.

The bank is known for its strong customer focus, cutting-edge technology, and commitment to driving economic growth through inclusive banking. With a presence across East Africa, NCBA empowers individuals, businesses, and institutions to achieve their financial goals.

Its work culture promotes innovation, excellence, and integrity, making it a desirable workplace for professionals seeking to grow their careers in the financial services industry.

NCBA Bank Job Openings

NCBA Bank Kenya Recruitment;

1. Manager, IT Retail Support

• Department: Technology & Operations

• Role: Senior Manager – Retail Channels Support

• Summary: Oversee IT support for retail banking channels, ensuring smooth operations and timely resolutions.

2. Systems Administrator

• Department: Technology and Operations

• Role: Data Center Senior Manager

• Summary: Manage data center infrastructure, ensuring operational efficiency and system uptime.

3. Specialist, Robotics Process Automation

• Department: Digital Business – Operations

• Role: IT Platform Monitoring & Process Automation Senior Manager

• Summary: Lead the integration of robotic process automation (RPA) to streamline banking processes.

4. Head, IT Platform Operations

• Department: LOOP DFS

• Role: Chief Operating Officer

• Summary: Oversee IT platform operations, ensuring platform stability and effective issue management.

5. Financial Risk Analyst, Advisory Services

• Department: Financial Risk Management

• Role: Advisory Services Senior Manager

• Summary: Analyze financial risk and provide advisory support for risk management strategies.

6. Value Chain Finance Consultant

• Department: Commercial – LOOP DFS

• Role: Head of Ecosystem

• Summary: Lead initiatives to enhance value chain finance solutions within the digital financial services ecosystem.

7. Head of Loop Payments Business

• Department: LOOP DFS

• Role: Chief Commercial Officer

• Summary: Head the growth and strategic direction of Loop Payments, ensuring customer satisfaction and financial performance.

8. Growth Manager, Merchant

• Department: Commercial

• Role: Head of Payments Business

• Summary: Drive growth initiatives for merchant payment solutions, enhancing market share and business partnerships.

9. Specialist, IT Platform Support Operations

• Department: Digital Business

• Role: IT Platform Support Operations Senior Manager

• Summary: Manage IT platform support operations, ensuring timely support and minimal downtime.

10. Business Development Officer

• Department: Bancassurance

• Role: Regional Business Development Manager

• Summary: Develop and manage business growth strategies in bancassurance, ensuring market penetration.

11. Manager Learning & Development

• Department: Human Resources (HR)

• Role: Learning & Talent Development Head

• Summary: Lead learning and development initiatives, fostering a culture of continuous improvement within the organization.

12. Business Development Officer – Bancassurance (NCBA Insurance Company Ltd)

• Department: Distribution & Marketing

• Role: Head of Distribution & Marketing

• Summary: Manage business development strategies for bancassurance, driving growth in insurance offerings.

13. Business Development Officer – Alternative Channels (NCBA Insurance Company Ltd)

• Department: Distribution & Marketing

• Role: Head of Distribution & Marketing

• Summary: Focus on expanding alternative channels for insurance distribution, enhancing market accessibility.

14. Senior Underwriter-Specialty Lines (NCBA Insurance Company Ltd)

• Department: Casualty and Financial Lines

• Role: Head of Specialty Lines

• Summary: Manage underwriting processes for specialty lines, ensuring risk assessment and pricing accuracy.

15. Lead Reinsurance Officer (NCBA Insurance Company Ltd)

• Department: Underwriting

• Role: Chief Underwriting Officer

• Summary: Lead reinsurance strategies, ensuring effective risk transfer and management.

How to Apply

Step-by-Step Application Process:

1. Check Open Positions

   • NCBA regularly posts job openings in departments like digital banking, operations, finance, marketing, risk, and IT.

   • Positions range from entry-level to senior executive roles.

2. Choose a Role

   • Review job descriptions carefully to understand responsibilities and requirements.

3. Prepare Your Documents

   • Update your CV/resume to reflect relevant experience.

   • Write a customized cover letter aligned with the specific role and bank’s values.

   • Gather any other supporting documents (certificates, references, etc.).

4. Submit Your Application

   • Applications are typically submitted online via their official careers portal.

   • Fill out all required information and attach your documents.

5. Wait for Feedback

   • If shortlisted, you may be contacted for interviews or assessments.

   • Stay proactive and prepared for potential next steps in the hiring process.