Systems Analyst (Remote/Hybrid)

The Systems Analyst will be responsible for evaluating business processes, identifying areas for improvement, and designing technology solutions that align with organizational goals. He/She will act as a bridge between business stakeholders and the IT team, ensuring that system requirements are accurately captured, documented, and implemented. This role is ideal for someone who is detail-oriented, analytical, and enjoys problem-solving through the use of technology.

Key Responsibilities

Analyze existing systems and processes to identify inefficiencies and recommend improvements.
Gather and document business requirements from stakeholders.
Design system specifications and work with developers to implement solutions.
Conduct feasibility studies for proposed technology initiatives.
Perform system testing, validation, and user acceptance support.
Develop training materials and assist in onboarding users to new systems.
Maintain documentation of processes, workflows, and system configurations.
Support ongoing system upgrades and enhancements.

Must-Haves

Strong analytical and problem-solving skills.
Excellent communication abilities to interact with technical and non-technical stakeholders.
Knowledge of system design, software development lifecycle (SDLC), and project management methodologies.
Proficiency with tools such as Microsoft Visio, Lucidchart, or Jira.
Ability to manage multiple projects simultaneously.

Valued Experience

Background in both business analysis and IT systems.
Familiarity with ERP, CRM, or other enterprise-level systems.
Experience with SQL and database querying.
Knowledge of Agile and Scrum methodologies.
Prior experience working with cross-functional teams on large IT projects.

To apply, send your CV and cover letter to: info@jobsbureaukenya.co.ke